Data Deletion Right
In case a user contacts us directly, we will collect their email for the sole purpose of communication and resolving their issue. However, if the user wants to exercise their Data Deletion Right, they can request us to delete their email and associated data from our records by contacting us through the same email address. We will respond promptly to the user's request and take the necessary actions to delete their data from our records.
Instructions for Requesting Data Deletion
As a user, you have certain rights regarding your personal data. You have the right to access, rectify, object to, or erase the data maintained by us. If you wish to request the deletion of your personal data, please follow the steps below:
1. E-mail Request:
- Send an email to "legal_support@rvappstudios.com" from your valid email address. Use 'Game Data Deletion Request' as the subject and provide all necessary details in the email.
2. In-App Request:
- You can send the request through the 'Settings > Legal > Personal Data Request' option within the app.
3. Google Play Store:
- Alternatively, you can find the request option in the data deletion section on app's store listing in Google Play.
Once you have submitted the request, our team will verify it accordingly. Upon successful verification, your account and all associated data will be permanently deleted within 90 days, ensuring the complete removal of your information from our systems.
Our Privacy Policy to Understand Data Use
We never sell and share your personal identification information to any third-party and make a good faith effort to protect your data. In cases when the personal information is held by a third-party data controller, such as a payment processor, an analytic companies or an advertising partner, we advise you to directly contact them as per their privacy policies listed in our Privacy Policy.
If you have any questions or concerns about our policy or how your data is being used, please feel free to contact us. Your trust is important to us, and we value the opportunity to serve you.