Troubleshooting

The game crashes/freezes. What can I do?

It sounds silly, but actually turning off and re-starting your device will usually fix crashes like this, as it's probably due to your device temporarily being out of memory. If that doesn't work, you can also try updating the game to the latest version. If all else fails, contact our support team with your device name, model number,and operating system:

Sometimes my game doesn’t load properly. What should I do?

If Jigsaw Puzzles Clash doesn’t load, follow the instructions below:

• On a phone or tablet, close the app and then re-open it.

• If the above doesn’t work, try restarting the device.

• If this doesn’t fix the problem, reinstall it from the marketplace. If you connect to Facebook before reinstalling, your progress will be saved.

• If all else fails, contact our support team with your device name, model number, and operating system:

How will I know when new puzzle images are released?

Keep an eye on your favorite mobile marketplace as well as our website, Twitter and Facebook pages for updates on the latest images. New updates are released every two to three weeks, and new puzzles are released on a daily basis.